Since the COVID pandemic, we have been working remotely, as at least half of the problems we encounter can be sorted through a remote access connecton. When we work at customers premises, we do not have fixed hours. We are generally able to visit between 10.00am to 11.15am and 1.30pm to 4.30pm from Monday to Friday, although we can come outside these times including evenings and weekends in exceptional circumstances. To book an appointment, please telephone rather than email or message. You can phone at any reasonable time, including evenings and weekends.